Information for Hamilton Airport users
Under Alert Level 1, Hamilton Airport’s terminal is open to the public, and flights are going out as scheduled.
Alert Level 1 precautions and information:
- Face masks - under Alert Level 1, Air New Zealand requires all passengers to wear a face mask while on board their flights. Both cloth and surgical masks are acceptable for use inflight. Air New Zealand encourages you to bring your own mask, however they will provide one if you don't have a mask.
- We encourage physical distancing conventions in the terminal – these are communicated through posters and digital and physical signage throughout the terminal. We’d love everyone to help us out with this by taking personal responsibility for physical distancing - this keeps us all safe – keep a two metre distance. (Please note: distancing within the Air NZ-controlled areas of check-in, bag drop and boarding is 1 metre. Appropriate signage will help guide you.)
- Please use the hand sanitiser dispensers that are placed around the terminal.
- We’ve rearranged the furniture to ensure we can maintain a safe two-metre distance from other travellers. Bear in mind though, there may well be family groups who don’t require that level of distancing, so don’t be alarmed if you observe this.
- We have a robust cleaning and sanitising process – particularly around high touch areas such as check-in counters, touch screens, hand rails, door handles etc. Of course it is important you take care of your own personal hygiene as well, so please:
- Wash your hands well
- Sanitise often
- Avoid touching your face
- Cough/sneeze into your elbow
- Practice physical distancing
PLEASE REMEMBER: IF YOU ARE FEELING UNWELL, DO NOT TRAVEL. THIS HELPS KEEP US ALL SAFE.
If you are being tested for COVID-19 or you need to self-isolate, please do not visit our terminal. Enjoy travelling around New Zealand, but make sure you follow all the standard personal health measures and keep a record of where you’ve visited and who you’ve been in contact with – just in case! You can download the NZ Covid Tracing app and scan our barcode, which you will find in multiple places around the terminal.
RETAIL AND FOOD & BEVERAGE
- Propeller Airport Cafe is open for your coffee and fresh food fix (head up the stairs or use the escalator/lifts). We have a retail offering of books, magazines, confectionery and travel-related products for purchase upstairs as well.
- Our car parking facility is operating as normal, and as a high touch area, is regularly cleaned and sanitised throughout the day. For information about parking at Hamilton Airport, see our Parking page. Please use the payWave option where possible.
FOR MORE INFORMATION:
Air New Zealand - visit the Air New Zealand website for the latest schedule and fare information as well as FAQ’s for travelling.