Here's our top tips ...
We recommend you allow yourself time by arriving at the airport around 90 minutes before your flight.
We have an excellent onsite cafe (Propeller Airport Cafe) if you have some time to kill!
You can check in online with both Jetstar and Air New Zealand - for specific airline check-in times, visit Air New Zealand and Jetstar.
Please note, when flying to Christchurch on a domestic jet, you will be required to go through screening.
Have your essentials handy: boarding pass, ID, travel documents etc.
Know your baggage limit and pack accordingly - check weights and fees for checked-in and carry-on bags in advance.
Our airlines
Individual airlines may have specific requirements for travel, please check your airlines' website prior to your planned date of travel for more detailed information (click the logos opposite to be taken to their site).
Check-in
Our check-in counters and kiosks are located on the ground floor.
When checking in, you must have your travel documents ie your ticket and/or your booking reference. Don't forget, you can check in online prior to arriving at the airport - check your airline's website for further information. Alternatively, both Jetstar and Air New Zealand have a dedicated app.
Once you've checked in
You should remain in the terminal building; we have an excellent cafe (Propeller Airport Cafe) upstairs on the mezzanine level where you can get barista coffee and food, as well as vending machines downstairs.
We have a small retail offering upstairs by the cafe where you can purchase locally produced goods; magazines, books, confectionary and travel essentials such as chargers etc.
We pride ourselves on being a family-friendly and inclusive airport. Our Parent Room on the ground floor has baby change facilities and seating for feeding. There is also a Prayer Room on the ground floor for those who wish to worship onsite. Wayfinding signage will assist you to locate these, or you can see them on the airport map here.
You can charge devices on our powered seating upstairs, or on the powered tables downstairs in the customer hub downstairs.
Free WiFi is available in the terminal - connect to "Hamilton Airport" - the password is freewifi
Departure information
Flight information displays can be found by the departure gate downstairs and by the cafe upstairs. These give you up-to-date information on your flight's status.
Lost property
If you have lost property, please contact your airline for assistance. If you have lost something at the airport, please call 07-848 9027 or email admin@hamiltonairport.co.nz with a description of your lost property and your contact details.
