Reservation enquiries

For all enquiries about reservations, flights, baggage allocations or general Air New Zealand enquiries, call +64 (07) 843 0806 or (0800) 737 000.   You can also visit their website here.

For Originair enquiries, visit or call 0800 380 380. 
For Sunair enquiries, visit or call 0800 786 247. 

Parking reminder

We use licence plate recognition (LPR) technology in our car park to ensure an easy and relaxing parking experience for our customers.  This means you will NOT receive a ticket.

If you booked online, you can drive straight to the exit barrier without visiting the pay stations – our system will match your licence plate number with your booking and the exit barrier will open.

For more information on our parking options, please click the Parking information button below.

Check in reminder from Air New Zealand

Are you travelling on an Air New Zealand flight?

Check in must be completed at least 30 minutes prior to your scheduled departure - even if you’re travelling with carry-on luggage only. 

You can check in online 24 hours prior to your scheduled departure or you can check in early via the Air New Zealand mobile app or website. 

Bag drop closes 30 minutes prior to your scheduled departure and Air New Zealand recommends customers allow plenty of time by arriving at the airport well before check in closes.  


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