Services available in terminal building:
- BNZ ATM
- Luggage trolleys
- Baby change facilities
- Free WiFi (connect to "Hamilton Airport Free Wi-Fi" when in the terminal building)
- TV screens
- Air New Zealand Regional Lounge
- Car rental kiosks
- Tourist information brochures
- Propeller Airport Cafe and bar
- Customer Zone on ground floor with charging stations
- Water fountains on both levels (currently unavailable due to COVID-19)
We use licence plate recognition (LPR) technology in our car park to ensure an easy and relaxing parking experience for our customers. Arrivals: when you arrive at the airport, we’ll automatically read your licence plate and the barrier arm will let you in. You won’t receive a ticket. Remember your licence plate number as you’ll need it later. Departures: after you’ve collected your bags, please pay at the Pay Station outside the terminal. Enter your licence plate number and follow the onscreen instructions. Then head to the exit barrier and it will automatically lift to allow exit. (If you booked online, you can drive straight to the exit barrier without visiting the pay stations – our technology will match your licence plate number with your booking and the exit barrier will open).
Our airport doors are automatic and wide enough to accommodate wheelchair access.
There are lifts providing access to all floors (ground and mezzanine).
There are wheelchair accessible toilets on both the mezzanine and ground floors.
- Arrival and departure gates
The arrival and departure gates are located on the ground floor. The doors are automatic and wide enough for wheelchair access. There is seating and room for wheelchairs directly in front of the departure gates.
- Terminal map
Please see the terminal maps to locate the facilities and services available at Hamilton Airport.
- Food and beverage
Propeller Airport Cafe is located on the mezzanine floor. The mezzanine floor can be accessed via the escalator or the lift on the ground floor.
- Special assistance
The comfort and safety of all passengers is important. Please contact your airline prior to booking if you require special assistance.
Air New Zealand provides service to travellers who require special assistance, including medical conditions, disabilities, flying while pregnant, flying with children and children travelling alone.
Please note that to ensure special assistance can be provided, you must be checked in 60 minutes prior to the departure of your domestic Air New Zealand flight.
- Wheelchair use
Please contact your airline directly if you require a wheelchair while at Hamilton Airport.